Renewal Services is more than a portal — it’s backed by a team of professionals with years of experience in IT equipment warranties and service agreements. We understand the ins and outs of complex manufacturer support and maintenance programs. We do all the heavy lifting, ensuring that you have the coverage you need while maximizing your budget.
It all starts with an audit of your infrastructure to gather contract information from the various manufacturers. We then compare the information with many manufacturers’ entitlement databases (which are often incorrect) to ensure that what you purchased is what you’ll receive when you need support.
Sequel will serve as your ambassador with manufacturers to resolve any warranty or support contract issues or disparities and ensure you have the proper level of protection for your infrastructure. No more waiting on hold or verbally wrestling with inside salespeople who may not be familiar with your account. Sequel is your local advocate.
Once we have a solid understanding of what you have, we will consolidate and validate the information and populate the database that drives the Renewal Services portal. We can also consolidate and co-terminate warranties on a single date or a series of quarterly dates, reducing complexity and streamlining the budgeting process. Our consultative services and quarterly reviews help ensure that your warranties and service contracts continue to meet your needs.
When it comes time to renew a warranty, simply click a button in the portal to request a renewal quote. We offer competitive pricing for industry-leading manufacturers covering the entire IT infrastructure, and will use our understanding of your environment and manufacturer plans to provide you with the best options.
Renewal Services is not vendor-specific and can be used across your entire IT infrastructure. Put our expertise to work optimizing your warranty and service contract portfolio.