Just like the right customer experience is critical to business success, the right user experience in application delivery is critical to employee productivity. Users need to be able to move to different platforms and devices in different locations while enjoying seamless, consistent access to the applications they need. They don’t want to fumble through different user interfaces and authentication mechanisms, or worry about whether business applications will be available and performing at an optimal level.
The digital workspace has emerged as way to streamline application delivery by ensuring that every user has access to business applications with a consistent, seamless user experience, regardless of device or location. It has the ability to transform the workplace from an office defined by four walls into a more flexible digital environment that has no perimeter.
However, most of the current crop of application delivery solutions don’t provide visibility across the entire environment. The inability to monitor data, applications and users across multiple systems increases management complexity, operational costs and security risks, all of which contribute to a poor user experience. Issues with performance, availability and security are typically addressed reactively, which means productivity inevitably suffers until problems are corrected.
At the same time, organizations still have to manage traditional PCs and Windows applications across their lifecycle. This is often done manually and in siloes, which makes security management more complex, especially when you consider the number of users, devices and applications accessing company data.
VMware recently announced innovations to its digital workspace platform, Workspace ONE. VMware says Workspace ONE is the “first and only intelligence-driven digital workspace to improve the user experience and enable predictive security across the perimeter-less environment.”
Workspace ONE now includes Workspace ONE Intelligence, which aggregates and correlates data from users, applications, networks and endpoints to provide actionable recommendations for improving the user experience. A holistic view of all data and integrated insights enables you to proactively identify and correct performance and security issues before the user knows they exist. Instead of wasting time manually analyzing data from standalone tools, an intelligent decision engine automates remediation across the entire digital workspace. You can establish employee-friendly access policies and automate alerts, notifications and remediation steps to avoid dips in productivity
VMware also launched the Workspace ONE Trust Network, which provides predictive, automated security by combining data and analytics from Workspace ONE and VMware’s security partner network. Security partners can share and correlate threat data through Workspace ONE APIs to provide deeper security insights and rich automation.
Another important component of VMware Workspace ONE is Workspace ONE AirLift, a Windows 10 co-management platform designed to modernize PC lifecycle management. AirLift enables organizations to quickly and safely transition tasks such as device onboarding, patching, software distribution and remote user support from a legacy platform to a modern, cloud-based management model.
Today’s employees demand a flexible, digital workspace that delivers a consistent user experience and reliable application availability and performance. At the same time, IT requires unified visibility, powerful automation and predictive security. Let us show you how VMware Workspace ONE checks all the boxes to provide the industry’s first intelligence-driven digital workspace.